Are you ready to make your customer experience personal?

Are you equipped with all the tools, insights and knowledge to make the difference and make sure your customers stay with you, not only for the price, but also because you know what they want?

 

Register now


 

Roundtable with digital strategist

Mapping your Customer’s journey and visualizing the end-to-end user experience, together with data supported personalization, based on a 360° view of the customer, is a known trend.

This technique makes it possible for your organization to get to know your customers, approach them more personally and build a well-founded, long-term relationship with higher loyalty, conversion & revenues and lower churn.

Share your questions and experiences with peers from the utilities, banking & insurances and telecom sector. Build new insights that can help you take personalization to the next level.

Digital Strategy - Data as an asset

Schedule

On the 31st of January, from 12:30 to 18:00 we would like to take you on a journey of best practices and work together on a fictional case where you can build insights and share experiences and questions.

12:30 Arrival / Welcome
13:00 Start roundtable part 1 led by our experienced digital strategist
15:30 Break
16:00 Start roundtable part 2
17:45 Summary
18:00 End of roundtable

 

Location

Wagenoord Mechelen
GPS for parking:
Oscar Van Kesbeeckstraat 43
2800 Mechelen

 

Register here


 

Participation

Join the Humix Personalization Round table and use Customer Journey Mapping as your survival tool to build the optimal personalized experience for your customers. Participation is completely free.

Places are limited so make sure to register below!

Digital Strategy - Customer journey mapping

Registration

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Want to know more about Customer Journey Mapping?

 

Read the interview with our experts


 

Customer Journey Mapping roundtable


“Customers can leave you in the blink of an eye. They expect you to know them, understand them and deliver more than a mere product. They want a service and they want it to be personal.”