Edumatic is one of the products of Televic Education. The platform is a complete on- and offline learning environment for creating, structuring and distribution of content, exercises, tests and evaluations. Edumatic gives users (teachers) the ability to create items in the item bank; to define scenario's for distribution of content, exercises, tests and evaluations; to publish content, exercises, tests, items, and evaluations,...
Given the complexity of the current Backoffice, an extensive user and task analysis was necessary. To understand the purpose and the functioning of the current practice and test platform and simultaneously gain insight into the target group, their user experiences and their needs and expectations, the following steps were taken:
- A project discovery workshop was organized with all stakeholders of Televic Education. This resulted among others in a comprehensive set of user, business and content requirements, a taskflow and a description of the target groups.
- Expert review and content analysis were performed on the current platform.
- Extensive user testing of the current Edumatic exercise and test platform with the different target groups (mix of roles, contexts and experience).
- Consolidation meeting with the client where the results of the user tests were discussed and a prioritization of requirements was conducted.
The input gathered in the information gathering phase formed the basis for a first version of the information architecture. In consultation with the client, the draft of the information architecture was further developed and refined into a final version. Based on this information architecture a set of wireframes were developed and discussed in different iterations with the review team of Televic Education. After approval of the client, a working prototype (clickable wireframes) was extensively tested with end users. Based on the test results, the wireframes were optimized. Simultaneously also the graphic design was developed.
Task flow design
Our user-centered design approach was much appreciated by both the customer and the end users.End users were delighted that their opinion was taken into account. Stakeholders felt more connected with their end users and gained understanding of their needs and wishes.