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How often do you look into the Customer Mirror?

How often do you look into the Customer Mirror?

It might sound like a stupid question but are you your own customer? Do you know what it takes to buy something at your own store, what steps you need to go through to sign up for a newsletter, what communication is sent and how your customer support team answers questions?
Profile Luc Vos
Luc Vos Digital Strategist
Are you ready to get under your customer’s skin?

Are you ready to get under your customer’s skin?

Your customers visit your website or your store, they open and read your mails, they interact with you all the time and you already have the possibility to know all about them.
Profile Luc Vos
Luc Vos Digital Strategist
What people expect from an ‘About Us’ page

What people expect from an ‘About Us’ page

January 16, 2014
What is the difference between an "About Us" page and a "What We Do" page? What do people expect to find here?
Profile Kevin Haveau
Kevin Haveau Online Optimization Consultant